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Translation of Development Readme (trunk): Spanish (Spain)

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Kanzu Support Desk - WordPress Helpdesk Plugin You have to log in to add a translation. Details

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Kanzu Support Desk - WordPress Helpdesk Plugin
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Plugin name.

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Kanzu Support Desk (KSD) is a simple help desk solution that keeps your customer interactions fast & personal. You have to log in to add a translation. Details

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Kanzu Support Desk (KSD) is a simple help desk solution that keeps your customer interactions fast & personal.
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Short description.

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By default, tickets are only visible to the customer who logged them and your staff ( users with role ksd_agent, ksd_supervisor or a site administrator) You have to log in to add a translation. Details

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By default, tickets are only visible to the customer who logged them and your staff ( users with role ksd_agent, ksd_supervisor or a site administrator)
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Found in faq paragraph.

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Are tickets public? You have to log in to add a translation. Details

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Are tickets public?
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Found in faq header.

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Please check out <a href="https://kanzucode.com/kb_topic/kb-kanzu-support-desk/">our documentation here</a> for a more detailed walk-through should you need it You have to log in to add a translation. Details

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Please check out <a href="https://kanzucode.com/kb_topic/kb-kanzu-support-desk/">our documentation here</a> for a more detailed walk-through should you need it
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Found in description paragraph.

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Adding CAPTCHA inputs to a form is a good way to prevent spam. To add CAPTCHA to your support form, go <a href="https://www.google.com/recaptcha/admin">here</a>, get Google reCAPTCHA keys and then add them to your KSD settings. You have to log in to add a translation. Details

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Adding CAPTCHA inputs to a form is a good way to prevent spam. To add CAPTCHA to your support form, go <a href="https://www.google.com/recaptcha/admin">here</a>, get Google reCAPTCHA keys and then add them to your KSD settings.
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Found in description paragraph.

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You can also get our <a href="https://kanzucode.com/downloads/kanzu-support-desk-mail">Mail add-on</a> to allow your customers create tickets by emailing your support email address. You have to log in to add a translation. Details

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You can also get our <a href="https://kanzucode.com/downloads/kanzu-support-desk-mail">Mail add-on</a> to allow your customers create tickets by emailing your support email address.
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Found in description paragraph.

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In case you'd like to have extra support forms, use shortcode [ksd_support_form] to create a support form anywhere. Alternatively, use the support form widget If you'd like customers to be able to use a support form tucked away in the bottom right of every page on your site, enable the "Show support button" option in your KSD settings. You have to log in to add a translation. Details

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In case you'd like to have extra support forms, use shortcode [ksd_support_form] to create a support form anywhere. Alternatively, use the support form widget If you'd like customers to be able to use a support form tucked away in the bottom right of every page on your site, enable the "Show support button" option in your KSD settings.
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Found in description paragraph.

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Support Forms You have to log in to add a translation. Details

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Support Forms
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Found in description header.

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No. Only supervisors and administrators can delete tickets You have to log in to add a translation. Details

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No. Only supervisors and administrators can delete tickets
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Found in faq paragraph.

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Can an agent delete a ticket? You have to log in to add a translation. Details

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Can an agent delete a ticket?
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Found in faq header.

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At installation, two pages are created automatically: You have to log in to add a translation. Details

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At installation, two pages are created automatically:
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Found in installation paragraph.

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You'll get an intro message and walk through an quick tour of the plugin. You'll create your first ticket and see how to send a reply and make changes to it. You have to log in to add a translation. Details

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You'll get an intro message and walk through an quick tour of the plugin. You'll create your first ticket and see how to send a reply and make changes to it.
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Found in installation paragraph.

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My Tickets - Shows a customer's tickets after they log in. They'll track ticket progress here You have to log in to add a translation. Details

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My Tickets - Shows a customer's tickets after they log in. They'll track ticket progress here
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Found in installation list item.

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Submit Ticket - Has a support form for customers to submit tickets You have to log in to add a translation. Details

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Submit Ticket - Has a support form for customers to submit tickets
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Found in installation list item.

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