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Translation of Stable Readme (latest release): Uzbek

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Live Chat by Formilla - Real-time Chat Plugin You have to log in to add a translation. Details

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Live Chat by Formilla - Real-time Chat Plugin
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Plugin name.

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Live chat software with real-time visitor monitoring for your WordPress site! Live chat with your visitors using a clean and easy-to-use interface. You have to log in to add a translation. Details

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Live chat software with real-time visitor monitoring for your WordPress site! Live chat with your visitors using a clean and easy-to-use interface.
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Short description.

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<strong>File Sharing:</strong> Allow site visitors and agents to securely share files during a chat. File sharing helps you resolve customer issues more quickly. You also have the power to disable file sharing for visitors, agents, or both (Premium option). You have to log in to add a translation. Details

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<strong>File Sharing:</strong> Allow site visitors and agents to securely share files during a chat. File sharing helps you resolve customer issues more quickly. You also have the power to disable file sharing for visitors, agents, or both (Premium option).
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<strong>A.I. Chat Bots:</strong> Formilla Chat bots allow customers to dramatically reduce support time by setting up a Helper Bot that automatically responds to common visitor questions at any time -- day or night -- using the power of Artificial Intelligence (Professional and Growth packages). Check out our <a href="https://www.formilla.com/blog/getting-started-with-a-helper-chat-bot" title="Helper Chat Bot">Helper Chat Bot</a> tutorial to learn more. You have to log in to add a translation. Details

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<strong>A.I. Chat Bots:</strong> Formilla Chat bots allow customers to dramatically reduce support time by setting up a Helper Bot that automatically responds to common visitor questions at any time -- day or night -- using the power of Artificial Intelligence (Professional and Growth packages). Check out our <a href="https://www.formilla.com/blog/getting-started-with-a-helper-chat-bot" title="Helper Chat Bot">Helper Chat Bot</a> tutorial to learn more.
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Yes. Currently the real time visitor monitoring/tracking feature of Formilla Live Chat is a Premium option. You have to log in to add a translation. Details

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Yes. Currently the real time visitor monitoring/tracking feature of Formilla Live Chat is a Premium option.
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The default setting for in-app messages is to display <strong>Once</strong> after 5 seconds. With this configuration, the message will not display again. In this case, you can test with a different browser, or modify the settings from the <strong>Advanced Options</strong> to display the widget more frequently. For instance, we recommend setting the message to display Always and to set the "Display if user has already interacted with it?" option to Yes when testing. This way, you'll continuously see the message. To find the settings mentioned, mouse over <strong>Automation</strong> and click <strong>Smart Messages</strong> from the left menu, then click the edit/pencil icon next to your in-app message to enter the settings area. Next, choose the 2nd tab called <strong>Message</strong>, and scroll down to the <strong>Edit Advanced Options</strong> accordion. Be sure to click the header of the accordion to expand it and find the settings. You have to log in to add a translation. Details

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The default setting for in-app messages is to display <strong>Once</strong> after 5 seconds. With this configuration, the message will not display again. In this case, you can test with a different browser, or modify the settings from the <strong>Advanced Options</strong> to display the widget more frequently. For instance, we recommend setting the message to display Always and to set the "Display if user has already interacted with it?" option to Yes when testing. This way, you'll continuously see the message. To find the settings mentioned, mouse over <strong>Automation</strong> and click <strong>Smart Messages</strong> from the left menu, then click the edit/pencil icon next to your in-app message to enter the settings area. Next, choose the 2nd tab called <strong>Message</strong>, and scroll down to the <strong>Edit Advanced Options</strong> accordion. Be sure to click the header of the accordion to expand it and find the settings.
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To create a new in-app or email message, or to find your existing Smart Messages, just mouse over <strong>Automation</strong> and select <strong>Smart Messages</strong> from the left menu in your Formilla account. Here you can view the status of your existing messages and their performance, or simply create a new message by clicking the <strong>Create Smart Message</strong> button and choosing your desired type of message from the flydown menu. Note: to send email messages, you'll need to ensure your email address is verified with Formilla from the <strong>Settings</strong> --&gt; <strong>Users</strong> page, and also setup your business email with Formilla. Once you create your first Email Smart Message, you'll notice a link at the top to configure your <strong>Custom Email Domain</strong>; simply follow the instructions on the next page to configure your DNS records properly. You have to log in to add a translation. Details

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To create a new in-app or email message, or to find your existing Smart Messages, just mouse over <strong>Automation</strong> and select <strong>Smart Messages</strong> from the left menu in your Formilla account. Here you can view the status of your existing messages and their performance, or simply create a new message by clicking the <strong>Create Smart Message</strong> button and choosing your desired type of message from the flydown menu. Note: to send email messages, you'll need to ensure your email address is verified with Formilla from the <strong>Settings</strong> --&gt; <strong>Users</strong> page, and also setup your business email with Formilla. Once you create your first Email Smart Message, you'll notice a link at the top to configure your <strong>Custom Email Domain</strong>; simply follow the instructions on the next page to configure your DNS records properly.
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The Formilla Helper Bot can be setup and trained to answer questions from your customers automatically. To configure a bot (part of our Professional and Growth packages), you can simply mouse over <strong>Automation</strong> in the left menu, then select <strong>Helper Bots</strong> from the sub-menu that appears. At the top of the next screen, click <strong>Create Helper Bot</strong> to get started. You have to log in to add a translation. Details

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The Formilla Helper Bot can be setup and trained to answer questions from your customers automatically. To configure a bot (part of our Professional and Growth packages), you can simply mouse over <strong>Automation</strong> in the left menu, then select <strong>Helper Bots</strong> from the sub-menu that appears. At the top of the next screen, click <strong>Create Helper Bot</strong> to get started.
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My in-app message only displayed once when testing, although it will not appear again. What can I do to continue testing? You have to log in to add a translation. Details

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My in-app message only displayed once when testing, although it will not appear again. What can I do to continue testing?
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How do I create an in-app or email message to announce a sale, market a new product or service, etc.? You have to log in to add a translation. Details

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How do I create an in-app or email message to announce a sale, market a new product or service, etc.?
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How do I setup a chat bot to automatically respond to customers? You have to log in to add a translation. Details

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How do I setup a chat bot to automatically respond to customers?
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<strong>Marketing Automation (In-App Messaging):</strong> Display In-App/website popup messages to your Formilla contacts using multiple different display types on your website (popups, corner widgets, website bars). Announce a limited time offer or sale, offer a coupon code, direct users to your latest blog, communicate breaking news or a maintenance outage, or market virtually anything to your visitors. Marketing automation features come with our Premium packages. You have to log in to add a translation. Details

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<strong>Marketing Automation (In-App Messaging):</strong> Display In-App/website popup messages to your Formilla contacts using multiple different display types on your website (popups, corner widgets, website bars). Announce a limited time offer or sale, offer a coupon code, direct users to your latest blog, communicate breaking news or a maintenance outage, or market virtually anything to your visitors. Marketing automation features come with our Premium packages.
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<strong>Marketing Automation (Email Messaging):</strong> Keep customers coming back to your website with Formilla automatic email messaging. Use the "Personal" template so it looks like you're contacting your customer directly, and not via a mass email marketing campaign. Use the "Professional" template when sending a company announcement, blog update, or similar, which includes your company logo, social links, and company address. Marketing automation features come with our Premium packages. You have to log in to add a translation. Details

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<strong>Marketing Automation (Email Messaging):</strong> Keep customers coming back to your website with Formilla automatic email messaging. Use the "Personal" template so it looks like you're contacting your customer directly, and not via a mass email marketing campaign. Use the "Professional" template when sending a company announcement, blog update, or similar, which includes your company logo, social links, and company address. Marketing automation features come with our Premium packages.
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Yes. Formilla has made several modifications to support the GDPR regulation that went into effect in May, 2018. If you require a Data Processing Addendum (DPA) to proceed with live chat on your website, please contact us on our website at Formilla.com. You have to log in to add a translation. Details

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Yes. Formilla has made several modifications to support the GDPR regulation that went into effect in May, 2018. If you require a Data Processing Addendum (DPA) to proceed with live chat on your website, please contact us on our website at Formilla.com.
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To delete an individual live chat conversation (as opposed to a contact and its entire history), simply mouse over <strong>Contacts</strong> in the live chat dashboard menu, then select <strong>Conversation History</strong> from the submenu that appears. From the next page, find the corresponding chat conversation and check the box to its left, and finally click the trash icon at the top of the page. You have to log in to add a translation. Details

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To delete an individual live chat conversation (as opposed to a contact and its entire history), simply mouse over <strong>Contacts</strong> in the live chat dashboard menu, then select <strong>Conversation History</strong> from the submenu that appears. From the next page, find the corresponding chat conversation and check the box to its left, and finally click the trash icon at the top of the page.
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