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Live chat software with real-time visitor monitoring for your WordPress site! Live chat with your visitors using a clean and easy-to-use interface. You have to log in to add a translation. Details

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Live chat software with real-time visitor monitoring for your WordPress site! Live chat with your visitors using a clean and easy-to-use interface.
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Short description.

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Live Chat by Formilla - Real-time Chat Plugin You have to log in to add a translation. Details

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Live Chat by Formilla - Real-time Chat Plugin
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Plugin name.

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Yes. The desktop notifications feature works with the standard free live chat or premium package and can be enabled from within your Formilla.com account, under <strong>My Account</strong> or by clicking the <strong>Alerts</strong> icon in the bottom left corner of the live chat dashboard menu. Desktop notifications work with Firefox, Chrome, and Safari at this time. You have to log in to add a translation. Details

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Yes. The desktop notifications feature works with the standard free live chat or premium package and can be enabled from within your Formilla.com account, under <strong>My Account</strong> or by clicking the <strong>Alerts</strong> icon in the bottom left corner of the live chat dashboard menu. Desktop notifications work with Firefox, Chrome, and Safari at this time.
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No. You will see the data automatically refresh the user information every few seconds to show you the latest visitors on your web site, what page they're currently on, how long the user has been on your web site, whether they are new or returning, and more. You have to log in to add a translation. Details

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No. You will see the data automatically refresh the user information every few seconds to show you the latest visitors on your web site, what page they're currently on, how long the user has been on your web site, whether they are new or returning, and more.
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Yes. Currently the real time visitor monitoring/tracking feature of Formilla Live Chat is a Premium Solo or Premium account offering only. You have to log in to add a translation. Details

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Yes. Currently the real time visitor monitoring/tracking feature of Formilla Live Chat is a Premium Solo or Premium account offering only.
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Yes. Start by logging in to your Formilla Live Chat account and navigate to the Advanced Options tab of your live chat widget's settings. You can then modify the 'Request Chat Text' from the current default message and save the changes. You have to log in to add a translation. Details

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Yes. Start by logging in to your Formilla Live Chat account and navigate to the Advanced Options tab of your live chat widget's settings. You can then modify the 'Request Chat Text' from the current default message and save the changes.
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Check out our <a href="https://www.youtube.com/watch?v=rhsEFWbydyU" title="real time visitor monitoring">real-time visitor monitoring</a> video for a short tutorial of the functionality. You have to log in to add a translation. Details

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Check out our <a href="https://www.youtube.com/watch?v=rhsEFWbydyU" title="real time visitor monitoring">real-time visitor monitoring</a> video for a short tutorial of the functionality.
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Formilla Live Chat will pop-up the live chat window to the corresponding visitor of your web site after a few seconds or on the next page load. You have to log in to add a translation. Details

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Formilla Live Chat will pop-up the live chat window to the corresponding visitor of your web site after a few seconds or on the next page load.
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Yes. Our free live chat package can be configured with any smart phone or tablet using Google Talk to send and receive chats. Note: Google plans to retire Google Talk at some point in the near future in favor of Google Hangouts. Hangouts unfortunately does not work with 3rd party chat software such as Formilla Live Chat. You have to log in to add a translation. Details

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Yes. Our free live chat package can be configured with any smart phone or tablet using Google Talk to send and receive chats. Note: Google plans to retire Google Talk at some point in the near future in favor of Google Hangouts. Hangouts unfortunately does not work with 3rd party chat software such as Formilla Live Chat.
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Google Hangouts is different from Google Talk. Unfortunately Google Hangouts will not work via Formilla.com Live Chat. You can either revert back to Google Talk or use our alternative Live Chat web interface. If you're using Google Talk and you're still not able to receive/send messages, please make sure you don't have the Hangouts plugin/extension installed in Chrome either, since it will conflict with Google Talk. You have to log in to add a translation. Details

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Google Hangouts is different from Google Talk. Unfortunately Google Hangouts will not work via Formilla.com Live Chat. You can either revert back to Google Talk or use our alternative Live Chat web interface. If you're using Google Talk and you're still not able to receive/send messages, please make sure you don't have the Hangouts plugin/extension installed in Chrome either, since it will conflict with Google Talk.
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Yes. Use our mobile apps for iPhone, iPad, or Android devices (Premium packages only) or mobile chat clients (e.g. Trillian) for use with Google Talk to chat from your mobile phone on the go! For those using the live chat web interface, it is currently not optimized for chat from your mobile phone. We have plans on introducing mobile support in the near future. You have to log in to add a translation. Details

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Yes. Use our mobile apps for iPhone, iPad, or Android devices (Premium packages only) or mobile chat clients (e.g. Trillian) for use with Google Talk to chat from your mobile phone on the go! For those using the live chat web interface, it is currently not optimized for chat from your mobile phone. We have plans on introducing mobile support in the near future.
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Yes. To enable this setting, login to your Formilla Live Chat account and navigate to your live chat widget's Advanced Options by selecting from the menu as follows: Select <strong>Widgets</strong> from the live chat dashboard menu, then select the edit icon of your chat widget and enable the "Require visitors to enter email before starting a chat" setting in the <strong>Advanced Options</strong> tab. You have to log in to add a translation. Details

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Yes. To enable this setting, login to your Formilla Live Chat account and navigate to your live chat widget's Advanced Options by selecting from the menu as follows: Select <strong>Widgets</strong> from the live chat dashboard menu, then select the edit icon of your chat widget and enable the "Require visitors to enter email before starting a chat" setting in the <strong>Advanced Options</strong> tab.
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Yes. Simply access your WordPress admin panel and select the <strong>Formilla Chat</strong> link to access your Formilla.com Live Chat account. You can also access your Formilla Live Chat account outside of WordPress by going directly to Formilla.com. Upon logging in, navigate to your live chat widget's Advanced Options tab by selecting from the menu as follows: Select <strong>Widgets</strong> from the live chat dashboard menu to modify your live chat widget's settings. Select the edit icon of your chat widget and <strong>check</strong> the <strong>'Enable Auto Display'</strong> field to configure proactive live chat from the <strong>Advanced Options</strong> tab. You have to log in to add a translation. Details

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Yes. Simply access your WordPress admin panel and select the <strong>Formilla Chat</strong> link to access your Formilla.com Live Chat account. You can also access your Formilla Live Chat account outside of WordPress by going directly to Formilla.com. Upon logging in, navigate to your live chat widget's Advanced Options tab by selecting from the menu as follows: Select <strong>Widgets</strong> from the live chat dashboard menu to modify your live chat widget's settings. Select the edit icon of your chat widget and <strong>check</strong> the <strong>'Enable Auto Display'</strong> field to configure proactive live chat from the <strong>Advanced Options</strong> tab.
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Note: Google has announced that Google Talk is being retired soon. These intructions are being preserved for accounts which still contain the Google Talk option. Start with our <a href="https://www.youtube.com/watch?v=rhL_WIOKa48" title="Google Talk setup">Google Talk setup</a> video to get started. Setup Google Talk by accessing your Formilla.com Live Chat account and navigate to <strong>Agents</strong> and select the edit icon for the appropriate account. Under the <strong>Chat Client dropdown</strong>, choose Gtalk and provide your <strong>Chat User Name</strong>. Upon saving, you can log into your Google Talk chat client and you'll notice multiple Formilla.com chat bot invitations. You will need to accept the chat invitations to start using your chat client with Formilla.com. Once you accept the invitations, your chat button should turn to "Chat with us" after a few moments. If you log off from your client, the button will automatically recognize you are no longer available and change to "Email us". You have to log in to add a translation. Details

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Note: Google has announced that Google Talk is being retired soon. These intructions are being preserved for accounts which still contain the Google Talk option. Start with our <a href="https://www.youtube.com/watch?v=rhL_WIOKa48" title="Google Talk setup">Google Talk setup</a> video to get started. Setup Google Talk by accessing your Formilla.com Live Chat account and navigate to <strong>Agents</strong> and select the edit icon for the appropriate account. Under the <strong>Chat Client dropdown</strong>, choose Gtalk and provide your <strong>Chat User Name</strong>. Upon saving, you can log into your Google Talk chat client and you'll notice multiple Formilla.com chat bot invitations. You will need to accept the chat invitations to start using your chat client with Formilla.com. Once you accept the invitations, your chat button should turn to "Chat with us" after a few moments. If you log off from your client, the button will automatically recognize you are no longer available and change to "Email us".
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If you're using the Live Chat web interface, it behaves just like any chat client; you must login to Formilla.com (the chat client) via your <strong>WordPress Admin Panel --&gt; Formilla Chat</strong> menu item, or directly at Formilla.com in a new browser window. Once you've logged in and navigated to the Live Chat dashboard (<strong>Dashboard</strong> from the main menu), you're considered online and ready to accept chats. Ensure your live chat status indicator says Online in the header bar, of course. If you log off, your button will go to offline mode and display "Email us". If you're using our iPhone/Android apps or Google Talk instead of the live chat web interface, simply log in to your preferred chat client for either service and Formilla.com will recognize you're online and display "Chat with us" after a few seconds. You have to log in to add a translation. Details

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If you're using the Live Chat web interface, it behaves just like any chat client; you must login to Formilla.com (the chat client) via your <strong>WordPress Admin Panel --&gt; Formilla Chat</strong> menu item, or directly at Formilla.com in a new browser window. Once you've logged in and navigated to the Live Chat dashboard (<strong>Dashboard</strong> from the main menu), you're considered online and ready to accept chats. Ensure your live chat status indicator says Online in the header bar, of course. If you log off, your button will go to offline mode and display "Email us". If you're using our iPhone/Android apps or Google Talk instead of the live chat web interface, simply log in to your preferred chat client for either service and Formilla.com will recognize you're online and display "Chat with us" after a few seconds.
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