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Translation of Stable Readme (latest release): Spanish (Mexico)

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Please refer to our <a href="https://www.facebook.com/business/help/789975831794468">troubleshooting guide</a> for the most common issues and how to resolve them. If you get stuck, or have any questions, you can ask for help in the <a href="https://www.facebook.com/groups/messengerplatform">Messenger Platform Developer Community</a>. If you would like to file a bug, please use the Facebook Bug tool found <a href="https://developers.facebook.com/support/bugs/">here</a>.
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Please refer to our <a href="https://www.facebook.com/business/help/789975831794468">troubleshooting guide</a> for the most common issues and how to resolve them. If you get stuck, or have any questions, you can ask for help in the <a href="https://www.facebook.com/groups/messengerplatform">Messenger Platform Developer Community</a>. If you would like to file a bug, please use the Facebook Bug tool found <a href="https://developers.facebook.com/support/bugs/">here</a>.
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"Having an open line of communication with our customers gives them a sense of confidence from the browsing stage to final checkout," said Ryan Pamplin, CEO of BlendJet. "We noticed that customers who engage with us are three to four times more likely to checkout. With the Chat Plugin allowing us to reach more customers, we've tripled our sales since offering it as a customer engagement channel."
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"Having an open line of communication with our customers gives them a sense of confidence from the browsing stage to final checkout," said Ryan Pamplin, CEO of BlendJet. "We noticed that customers who engage with us are three to four times more likely to checkout. With the Chat Plugin allowing us to reach more customers, we've tripled our sales since offering it as a customer engagement channel."
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The Facebook Chat Plugin is a free and easy to use tool to connect with customers on your website. With a few clicks, you can add the plugin to your website, enabling customers to message you while browsing your website. Chats started on your website can be continued in the customers' Messenger app, so you never lose connections with your customers. Even those without a Facebook Messenger account can chat with you in guest mode, so you can reach more customers than ever.
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The Facebook Chat Plugin is a free and easy to use tool to connect with customers on your website. With a few clicks, you can add the plugin to your website, enabling customers to message you while browsing your website. Chats started on your website can be continued in the customers' Messenger app, so you never lose connections with your customers. Even those without a Facebook Messenger account can chat with you in guest mode, so you can reach more customers than ever.
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Facebook Chat Plugin settings page after successful setup
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Facebook Chat Plugin settings page after successful setup
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Screenshot description.

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Facebook Chat Plugin settings page on first installation
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Facebook Chat Plugin settings page on first installation
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Screenshot description.

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Starting a conversation via the Chat Plugin
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Starting a conversation via the Chat Plugin
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Facebook Chat Plugin on mobile view
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Facebook Chat Plugin on mobile view
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Facebook Chat Plugin on your website
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Facebook Chat Plugin on your website
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If you get stuck, or have any questions, you can ask for help in the <a href="https://www.facebook.com/groups/messengerplatform">Messenger Platform Developer Community</a>.
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If you get stuck, or have any questions, you can ask for help in the <a href="https://www.facebook.com/groups/messengerplatform">Messenger Platform Developer Community</a>.
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You can set up hours of availability, auto replies and FAQ to serve customers when you're not available
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You can set up hours of availability, auto replies and FAQ to serve customers when you're not available
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You can use the same Inboxes on desktop and mobile that you use to manage your Facebook page messaging
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You can use the same Inboxes on desktop and mobile that you use to manage your Facebook page messaging
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Chat transcripts are automatically created in the customer's Messenger account
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Chat transcripts are automatically created in the customer's Messenger account
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No disconnection: Using the plugin creates a long-lived thread between you and your customers in Messenger. Customers can start a chat on your website and carry on in their mobile device with the Messenger app.
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No disconnection: Using the plugin creates a long-lived thread between you and your customers in Messenger. Customers can start a chat on your website and carry on in their mobile device with the Messenger app.
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After navigating to the Chat Plugin settings page, click on 'Setup Customer Chat.' A new window will appear for setting up the plugin and you will be asked to select the Facebook Page you want to use. Next, you will go through the plugin setup with the following steps: 1. You will be asked to select the language and you can customize the greeting message. The default greeting is "Hi! How can we help you?" 2. The next screen allows you to select your response time and chat color. By setting the response time, you can set expectations with your customers on when they will receive a response 3. Next, click on 'Finish' to save these settings and click 'Done' to close this window. The Messenger customer chat plugin should now be installed. 4. You can rerun the setup by clicking 'Edit Customer Chat'. To remove the plugin, you can deactivate the plugin/uninstall it.
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After navigating to the Chat Plugin settings page, click on 'Setup Customer Chat.' A new window will appear for setting up the plugin and you will be asked to select the Facebook Page you want to use. Next, you will go through the plugin setup with the following steps: 1. You will be asked to select the language and you can customize the greeting message. The default greeting is "Hi! How can we help you?" 2. The next screen allows you to select your response time and chat color. By setting the response time, you can set expectations with your customers on when they will receive a response 3. Next, click on 'Finish' to save these settings and click 'Done' to close this window. The Messenger customer chat plugin should now be installed. 4. You can rerun the setup by clicking 'Edit Customer Chat'. To remove the plugin, you can deactivate the plugin/uninstall it.
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To install the Chat Plugin: <br /> 1. Log in to your WordPress dashboard, navigate to the Plugins menu and click Add New. <br /> 2. In the search field, type 'Facebook Chat Plugin' and click 'Search Plugins'. Select the plugin authored by 'Facebook'. You can install it by simply clicking 'Install Now'.
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To install the Chat Plugin: <br /> 1. Log in to your WordPress dashboard, navigate to the Plugins menu and click Add New. <br /> 2. In the search field, type 'Facebook Chat Plugin' and click 'Search Plugins'. Select the plugin authored by 'Facebook'. You can install it by simply clicking 'Install Now'.
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Found in installation paragraph.

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