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| Prio | Original string | Translation | — |
|---|---|---|---|
| Priority | أفضلية | Details | |
Original waiting
Priority
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| Created by | صنع من قبل | Details | |
Original waiting
Created by
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| All States | كل المقاطعات | Details | |
Original waiting
All States
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| All Agents | جميع الوكلاء | Details | |
Original waiting
All Agents
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| All Clients | جميع العملاء | Details | |
Original waiting
All Clients
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| NOTE: Please be aware that when you sort on a column, tickets that have never had a value entered into that column will not appear on your sorted list (null fields). This can reduce the number of tickets in your sorted list. This reduced number of tickets is NOT a bug - it is a deliberate design decision. You should also be aware that deliberately entering a blank into a ticket field is considered data so those tickets will show up in the sorted list. | يرجى الانتباه إلى أنه عندما تقوم بالفرز على عمود، لن تظهر التذاكر التي لم تكن لها قيمة مطلقة في هذا العمود في القائمة التي تم فرزها (الحقول الفارغة). هذا يمكن أن تقلل من عدد التذاكر في قائمة فرزها. هذا انخفاض عدد التذاكر ليست علة - بل هو قرار تصميم متعمد. يجب أن تكون على علم أيضا أن إدخال عمدا فارغة في حقل تذكرة يعتبر البيانات بحيث تلك التذاكر سوف تظهر في قائمة فرزها. | Details | |
Original waiting
NOTE: Please be aware that when you sort on a column, tickets that have never had a value entered into that column will not appear on your sorted list (null fields). This can reduce the number of tickets in your sorted list. This reduced number of tickets is NOT a bug - it is a deliberate design decision. You should also be aware that deliberately entering a blank into a ticket field is considered data so those tickets will show up in the sorted list.
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| View All Tickets | عرض كافة التذاكر | Details | |
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| If agents role is allowed to view all tickets, turn on the option to do so? | إذا كان يسمح دور الموظف لعرض جميع التذاكر، فعل هذا الخيار للقيام بذلك؟ | Details | |
Original waiting
If agents role is allowed to view all tickets, turn on the option to do so?
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| Admin Only Custom Fields | الحقول المخصصة للمشرف فقط | Details | |
Original waiting
Admin Only Custom Fields
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| Time Tracking | تتبع الوقت | Details | |
Original waiting
Time Tracking
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| Additional Interested Parties | الأطراف المهتمة الإضافية | Details | |
Original waiting
Additional Interested Parties
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| Go to the next ticket | انتقل إلى التذكرة التالية | Details | |
Original waiting
Go to the next ticket
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| Go to the previous ticket | انتقل إلى التذكرة السابقة | Details | |
Original waiting
Go to the previous ticket
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| Note: Email notifications to these agents will be under the name of the PRIMARY agent. | ملاحظة: سيتم إرسال إشعارات البريد الإلكتروني إلى هؤلاء الموظفين تحت اسم الموظف الرئيسي. | Details | |
Original waiting
Note: Email notifications to these agents will be under the name of the PRIMARY agent.
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| First additional agent who has an interest this ticket | موظق إضافي أول مهتم في هذه التذكرة | Details | |
Original waiting
First additional agent who has an interest this ticket
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