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Translation of Stable Readme (latest release): Breton

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[youtube https://youtu.be/-SV-IUD6WvI] You have to log in to add a translation. Details

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[youtube https://youtu.be/-SV-IUD6WvI]
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And your customers can be using it in just 5 mins! After installing and activating the plugin, just answer a few questions in the startup wizard and your helpdesk will be ready for your customers. You have to log in to add a translation. Details

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And your customers can be using it in just 5 mins! After installing and activating the plugin, just answer a few questions in the startup wizard and your helpdesk will be ready for your customers.
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Awesome Support is the most versatile and feature-rich support plugin for WordPress. It is the only helpdesk & support ticketing plugin that can match the feature set of an SAAS solution such as Zendesk or Helpscout. You have to log in to add a translation. Details

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Awesome Support is the most versatile and feature-rich support plugin for WordPress. It is the only helpdesk & support ticketing plugin that can match the feature set of an SAAS solution such as Zendesk or Helpscout.
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Nigel Bahadur You have to log in to add a translation. Details

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Nigel Bahadur
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Muhammad Tahir Nazir You have to log in to add a translation. Details

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Muhammad Tahir Nazir
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We provide extensive instructions on how to configure WPML and POLYLANG when using Awesome Support. You have to log in to add a translation. Details

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We provide extensive instructions on how to configure WPML and POLYLANG when using Awesome Support.
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<strong>Do you use WPML and POLYLANG?</strong> You have to log in to add a translation. Details

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<strong>Do you use WPML and POLYLANG?</strong>
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<strong>Languages</strong> You have to log in to add a translation. Details

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<strong>Languages</strong>
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<strong>Product Tour</strong> You have to log in to add a translation. Details

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<strong>Product Tour</strong>
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Now you can <a href="https://getawesomesupport.com/documentation/awesome-support/post-installation-need-know-quick-start/">read our post installation instructions</a> or <a href="https://getawesomesupport.com/videos/">watch the installation videos</a> You have to log in to add a translation. Details

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Now you can <a href="https://getawesomesupport.com/documentation/awesome-support/post-installation-need-know-quick-start/">read our post installation instructions</a> or <a href="https://getawesomesupport.com/videos/">watch the installation videos</a>
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Settings: General #3 You have to log in to add a translation. Details

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Settings: General #3
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Settings: General #2 You have to log in to add a translation. Details

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Settings: General #2
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If you have enabled multi-products support and want to make the "Product" field in the submission form mandatory, just add the following code snippet to your theme's <code>functions.php</code> file: https://gist.github.com/julien731/a519956ce9c81542439c. Alternatively, if you don't want to mess with code you can pick up our POWERPACK add-on where you can tick a box to turn this feature on. You have to log in to add a translation. Details

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If you have enabled multi-products support and want to make the "Product" field in the submission form mandatory, just add the following code snippet to your theme's <code>functions.php</code> file: https://gist.github.com/julien731/a519956ce9c81542439c. Alternatively, if you don't want to mess with code you can pick up our POWERPACK add-on where you can tick a box to turn this feature on.
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If your users get the error message <em>"You do not have the capacity to open a new ticket"</em>, it means that they don't have the special capabilities. This can happen when you install into an existing site and your users already have a role assigned. You have to log in to add a translation. Details

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If your users get the error message <em>"You do not have the capacity to open a new ticket"</em>, it means that they don't have the special capabilities. This can happen when you install into an existing site and your users already have a role assigned.
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This happens because new WordPress custom security capabilities were introduced in version 4.0.0 of Awesome Support. <a href="https://getawesomesupport.com/question/missing-tabs-menu-options-version-4-0-upgrade/">Read this FAQ on our site to learn how adjust your system for these new security items.</a> You have to log in to add a translation. Details

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This happens because new WordPress custom security capabilities were introduced in version 4.0.0 of Awesome Support. <a href="https://getawesomesupport.com/question/missing-tabs-menu-options-version-4-0-upgrade/">Read this FAQ on our site to learn how adjust your system for these new security items.</a>
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